FAQ
Do you offer bulk discounts?
Yes! Bulk discounts apply automatically to eligible print-and-cut items:
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500 cards: 15% off
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1,000 cards: 20% off
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2,000 cards: 25% off
No code needed. Discounts are applied at checkout.
Products and bulk discounts are not for resale. For resale inquiries, email hello@llbdesignsstudio.com.
Bulk discounts are subject to change.
Do you save my custom designs for reorders?
Yes! We save custom designs and past orders for up to 1 year from last use to make reordering easy.
Why does double-sided printing cost extra?
Double-sided printing requires additional time and manual handling due to the thickness of our papers. The added cost is shown and paid upfront at checkout.
How do I reorder?
Add the same item(s) to your cart and leave a note at checkout that it’s a reorder.
If the item is no longer listed, email us and we’ll help.
What are your processing times?
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Custom items: 10–14 business days
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Ready to ship: 1–3 business days
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Made to order: 5–7 business days
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Rush orders: 1–3 business days (additional fees apply)
Business days are Monday–Friday, excluding holidays.
How will my order be shipped?
Orders ship via USPS First Class or Priority Mail to the address provided at checkout.
When will I receive my order?
Once shipped, estimated delivery times are:
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USPS First Class: 3–5 business days
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USPS Priority Mail: 2–3 business days
Please note: USPS may take 1–3 business days after drop-off to scan and officially accept packages. Delivery timelines begin once USPS has scanned the package into their system. Transit times are estimates and may vary.
I entered the wrong address—what do I do?
Email llbdesignsstudios@gmail.com with your order receipt as soon as possible. Address changes can only be made before the order ships.
What payment methods do you accept?
We accept all major credit cards, PayPal, and additional secure payment options at checkout.